Head office

Postal address: GPO Box 4509, Melbourne VIC 3001

Street address (main office): 1 Spring Street Melbourne VIC 3000

Telephone: (03) 9651 9999

General enquiries and feedback

By phone

Call the Victorian Govenment Contact Centre, Monday to Friday from 8.30am to 5pm.
Costs may vary - mobiles and public telephones may incur additional costs

1300 366 356 within Australia

+61 3 9603 8804 from overseas

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service on 133 677 or visit www.relayservice.gov.au

Translating and Interpreting Service

If you need assistance, please contact Translating and Interpreting Service (TIS) for help with translating and interpreting. Contact TIS National on 131 450 (within Australia) or visit www.tisnational.gov.au


For a specific complaint in relation to a decision, action or service provided by the department, please use the complaints form.

Feedback form

Page last updated: 16/04/20